Terms and Conditions of Use

Last updated: 10/10/2025

Before using the Goodtrack Software ("Software" or "Platform"), as well as the services associated with it, it is essential to read this contract carefully. By accepting this Terms of Use, the User, both as a natural person and as a legal entity, agrees and undertakes to adhere to all the terms and conditions established herein. In case of disagreement, refrain from using the Platform and the Services offered by GOODTRACK TECNOLOGIA LTDA. ("Contractor" and/or "Goodtrack").

This Terms of Use Contract formalizes the complete agreement between the User and the Contractor, GOODTRACK TECNOLOGIA LTDA, a private legal entity, duly registered under CNPJ No. 57.516.477/0001-41. The Contractor is the sole owner of the intellectual property rights and the holder of the rights over the Goodtrack Software, granting the Customer, by means of this document, the license to use it. This contract defines the scope of the relationship between the parties, and the Customer states that they have read, understood, and accepted all the conditions presented in this agreement.

CLAUSE ONE – SUBJECT MATTER

1.1. This document defines the terms and conditions under which the Customer is granted the right to use the Goodtrack Services, by means of a revocable, non-exclusive, and non-transferable license. The Goodtrack Privacy Policy and Cookie Policy, which can be accessed on the Platform, form an integral and complementary part of these Terms.

CLAUSE TWO – THE PLATFORM AND THE SERVICES

2.1. The Goodtrack platform is Software as a Service (SaaS), designed to offer Users a precise identification of the origins of sales in paid traffic campaigns on different platforms, which allows efficient and facilitated data collection, intended to optimize marketing strategies by scaling profitable campaigns and deactivating those that generate losses, resulting in more efficient management, time savings, and increased profitability.

2.2. The Goodtrack platform provides various essential functionalities, according to the contracting Plan chosen by the User, among others that may be introduced in the future. They currently include: (a) the consolidation of data from multiple operations and sales platforms, allowing a unified view; (b) precise identification of the origin of sales by campaign; (c) direct optimization of campaigns from Goodtrack reports, eliminating the need to use external managers; (d) the ability to duplicate campaigns to different ad accounts; and (e) implementation of rules for the automatic optimization of campaigns, aiming at efficiency and increased performance.

2.3. The functionality and effectiveness of the services made available by the Goodtrack platform depend on the collection of information and on communication with a variety of external applications and platforms. This includes, but is not limited to, social networks, payment processing systems, payment gateways, affiliate platforms, among other systems. These integrations are carried out technically through webhooks, APIs, and other connection technologies, allowing Goodtrack to access and synchronize the data necessary for the optimization of the Users' digital marketing campaigns, ensuring effective and informed traffic management.

2.4. The Goodtrack platform will be accessible to the User 24:00 (twenty-four) hours a day, 07 (seven) days a week. However, the availability of the service may be temporarily suspended by the Contractor under certain conditions, to ensure the quality and security of the service offered, in cases such as, but not limited to:

Scheduled preventive maintenance, for which Users will be notified at least 02 (two) days in advance, specifying the date and time planned for the interruption;
Emergency maintenance necessary due to unexpected technical failures that compromise the functioning of the Platform;
Significant updates to the software or hardware linked to the Platform, aiming to improve functionalities or correct security vulnerabilities, with prior communication whenever possible;
Cybersecurity incidents, such as denial-of-service attacks (DDoS) or suspected intrusion, which require immediate intervention to protect Users' data and the integrity of the platform;
Significant network infrastructure problems or failures of third-party services that are critical to the functioning of Goodtrack;
Legal or judicial requests that require the temporary suspension of the services or the analysis of specific data;
Events outside the Contractor's control, including but not limited to events caused by actions or omissions of the User, events resulting from failures of hardware, software, or other technologies used by the User and, finally, any act or fact that constitutes fortuitous event or force majeure, pursuant to art. 393 of the Civil Code.

2.5. In all these situations, the Contractor undertakes to reduce the interruption time to a minimum and to communicate with Users in advance whenever possible, explaining the reasons for the suspension and the estimated time for resolution.

2.6. The Contractor will not be responsible for any losses or damages caused to the User or to third parties due to the temporary unavailability of the platform, when this is associated with the situations outlined in Clause 2.4 of this instrument.

2.7. The Contractor undertakes to provide the User with all new versions, updates, improvements, and any implementations of the services and functionalities included in the contracted plan. Additionally, the Contractor is responsible for offering technical support to the User for the entire term of the contract.

2.8. Technical support is available from 8:00 to 18:00, according to Brasília time, Monday to Friday, excluding holidays, by means of the email [EMAIL], at no extra cost. All technical questions or problems reported will be handled in order of arrival, with priority service granted to users subscribed to plans that include this benefit.

2.9. The Contractor does not ensure the resolution of all of the User's questions and requests, nor the solution of all problems, in a single interaction or within a specific time limit. However, it undertakes to provide the service as requested by the User.

2.10. Neither party will be responsible for lost profits, direct, indirect, special, incidental, consequential damages, or any other losses suffered by the other party. In particular, the Contractor will not be responsible for losses or damages suffered by the User due to:

Decisions made based on information provided on the Platform, originating from third parties;
Operational or server failures that are not directly attributable to the Contractor;
Interruptions in the provision of the services arising from the conditions previously stipulated in the Clause referred to as Item 2.4;

2.11. The Contractor will under no circumstances be responsible for damages or losses of any nature arising from access, interception, deletion, alteration, or manipulation of files and communications by unauthorized third parties or by the User themselves, which the Contractor did not cause. This includes data stored, transmitted, or made available through the contracted services.

2.12. The Contractor assumes no responsibility for any errors or failures resulting from the inadequate functioning of third-party platforms with which it integrates, such as, but not limited to:

Discrepancies in the permissions of the accounts linked to Goodtrack, which may cause errors in duplication;
Possible instabilities originating from the third-party platforms themselves;
Updates or changes to the integration protocols of third-party platforms that may affect communication or the functionality of Goodtrack;
Delays or failures in data transmission due to overload on the servers of third-party platforms;
Incorrect or incomplete information provided by third-party platforms due to errors in their own systems;
Temporary unavailability of resources or functionalities of third-party platforms by virtue of legal, regulatory, or internal policy restrictions of those entities.

2.13. The Contractor will not be responsible for incorrect data or unsatisfactory results caused by the User's poor configuration of its tools. It is imperative that Users ensure the correct configuration and use of the Platform, according to the instructions provided by it, to ensure the accuracy of the data received and the expected performance of the services.

2.14. The User is aware of the obligation and undertakes to notify the Contractor immediately in the event of suspected security breach or unauthorized use of their account, it being their sole and exclusive responsibility to create a secure password at the time of registration and to maintain the confidentiality and proper use of it, as well as of the Platform. The Contractor assumes no responsibility for misuse of the User's password by third parties.

2.15. The Contractor will not be responsible for damages or losses suffered by the Customer associated with corruption, inadequate processing, or loss of data, failures in the transmission or receipt of information, resulting from or related to the inadequate use or inability to use the Platform.

CLAUSE THREE – PLANS AND MIGRATIONS

3.1. As consideration for the licensing and services provided, the User will make payment to the Contractor according to the price table in force at the time of contracting for the plan selected on the Platform. Payments will be made in advance, according to the "pay to use" model, and according to the periodicity available on the platform and chosen by the User.

3.2. Currently, the plans offered are: (a) Gratuito; (b) Premium; (c) Avançado; (d) Monster. The Contractor reserves the right to modify, at any time, the composition and the functionalities of the plans, always respecting the other clauses of these Terms of Use. Changes to the plans will be applied to the User only after the end of the current cycle of their current plan. In case of disagreement with the proposed changes, the User has the right to cancel the plan and terminate the contract.

3.2.1 Each plan made available by the Goodtrack Platform is delimited by a maximum number of sales approved monthly, within which no extra charges will be applied. If the number of sales exceeds the limit established for the contracted plan, an additional fee per excess sale will apply, as detailed in the description of each available plan. The amount due for sales that exceed the limit will be calculated at the end of each month and must be paid in the subsequent billing cycle.

3.2.2. In addition to the number of sales per month, each plan has a specific linking limit:

Ad accounts;
Webhooks;
Dashboards;
Scheduled rules.

The User who wishes to expand the quantity of these items must choose to contract a higher plan. Only the plan of the highest category, called Monster, offers unlimited quantities of the listed resources.

3.3. The payment method will be exclusively by credit card, and the Contractor may make new payment methods available at any time.

3.4. By choosing payment by credit card, the User authorizes the Contractor to make the automatic charge for renewal of the plan, following the amount and the periodicity agreed. The charge of subsequent installments will be made on the same date of the month as the first charge, adjusting to the last day of the month when the initial date occurs on day 29, 30, or 31, and those days are not present in the following month of the calendar year.

3.5. In the event discounts or benefits are granted by Goodtrack to the User for the contracting of services and/or access to the platform, such promotional discounts:

Are not cumulative;
Will be exclusive to the plans and periodicities to which they refer;
Have a validity period as informed by Goodtrack to the User when the discount offer is made;
May lose their validity if the User reduces the services, the functionalities, or the Plan originally contracted.

3.6. The prices of continuous services will be adjusted annually, or at the shortest periodicity permitted by law, automatically, based on the positive variation of the IPCA, or of another index that replaces it. The base date for the annual adjustments will be the start date of the first paid plan contracted by the User, and there will be no price adjustment for the period in which the adjustment index presents a negative variation.

3.7. The Contractor reserves the right to modify the prices of the plans at any time, notifying the User at least 30 (thirty) days in advance, the User being free to cancel the plan in case of disagreement with the increase of that amount, which will only be applied after the end of the current payment cycle.

3.8. Non-payment of the agreed consideration will result in a penalty of 2% (two percent), for delay, plus default interest of 1% (one percent) per month.

3.9. The User will remain responsible for payment on the due date, even if delays occur, for any reason, or the credit card is unlinked on the platform, until the payment date, and must contact by email to inform what occurred and make the payment promptly.

3.10. In the event of default by the User, the Contractor may choose, at its sole discretion and mere liberality, to terminate this contract, or suspend the access license, as well as partial or total suspension of the contracted services, and such access and services may be restored within 24 hours after payment.

3.11. In the case of temporary suspension of the services due to the User's default, the Contractor may still receive data from third-party platforms. If the default is resolved within a period of up to 30 days, access to the services will be restored and the data kept. However, if the pending issue is not regularized after 30 days, the Contractor reserves the right to delete all of the User's data and cease receiving new information from third-party platforms.

3.12. Any cancellation or reduction of the Plan, services, and functionalities contracted, before the end of the contracted term, will not result in the refund of amounts paid in advance, or reduction/offset of the amounts to be paid by reason of the User's request, and access to the platform and to the contracted service will be made available to the User until the date scheduled for the end of the Plan.

CLAUSE FOUR – USER OBLIGATIONS

4.1. The User acknowledges that access to the Services offered by Goodtrack depends on an internet connection, and is responsible for the acquisition and maintenance of the necessary equipment, as well as for the connection services and technical configurations required for access and proper functioning of the Platform, including any failures of their own devices or of their internet connection.

4.2. The User affirms and declares that their data and financial and identification information entered by them on the Platform are authentic and accurate, being fully responsible for the truthfulness and updating of such data, including the maintenance of a valid email address under their ownership.

4.3. The security of the Access Data to the Platform is the exclusive responsibility of the User, who must contact the Contractor without delay if there is any suspicion of a security breach, without prejudice to changing their passwords promptly as a security measure.

4.4. The User is expressly prohibited from:

Using the Platform for purposes other than those established in these Terms, infringing applicable laws, property rights, acceptable standards of conduct, intellectual rights, privacy rights, or that relates to the disclosure of illegal, immoral, or offensive content;
Granting sublicenses, transferring, commercializing, or in any way disposing of the rights to use the Platform contrary to what is established in these Terms of Use;
Modifying, adapting, or employing any part of the Platform or its content for different purposes without the prior and express authorization of the Contractor;
Compromising the security of the Platform with practices such as exploitation of vulnerabilities, spamming, flooding, spoofing, system crashing, or introduction of rootkits;
Carrying out reverse engineering of the components of the Platform;
Disseminating or transmitting files that contain viruses or any other harmful element that may affect the functionality of the Platform.

4.5. The Contractor reserves the right, at its sole discretion:

To terminate, modify, or suspend the User's access to their account, in the event any violation of the conditions of these Terms or of the law is found;
To delete information entered by the User that is not in accordance with the guidelines of the Terms of Use and/or the Privacy Policy;
To deactivate access to data, information, and/or content that violate the provisions of this contract;

4.6. The User agrees to indemnify, defend, and hold harmless the Contractor and its associated entities from any liabilities, costs, losses, or claims, including attorneys' fees and court expenses, that arise from misuse of the Platform or from any breach of the terms of this contract.

4.7. The User declares that they will use the Platform exclusively for the management of their professional activity, according to the possibilities and functionalities expressed in this contract, assuming for themselves the responsibility for any results, positive or negative, arising from it.

CLAUSE FIVE – TERM AND TERMINATION OF THE CONTRACT

5.1. Acceptance of these Terms of Use will occur on the platform itself, and the term of this contract is counted from that acceptance.

5.2. Except for obligations that, by legal determination or contractual provision, must last for a time longer than the periods established below, the duration of the term of these Terms will be for as long as the present relationship lasts, or until another document comes to replace it.

5.3. The User may cancel any contracted plan within 7 (seven) days counted from its contracting, as the end of a trial period, without the application of any penalties and with the right to receive the amount paid in full and, in the event of non-cancellation, the plan will run normally. Renewal of the chosen plan will occur automatically when its term ends, unless there is a prior and express manifestation by the User of the intention not to renew it, which must be communicated to the Contractor up to 1 (one) business day before the end/renewal of the current plan, by cancellation on the platform itself. Cancellation becomes effective immediately after the end of the current billing cycle of the chosen plan.

5.4. The Customer's information will be deleted from the Contractor's database after 60 (sixty) days counted from the end of the present relationship, unless it must be kept in custody by the Contractor by legal obligation, as well as by request of a competent authority or body.

5.5. In the event of a request for termination by the Customer during a payment cycle, the present terms will continue to be valid and effective until the end of the period covered by the last installment paid, guaranteeing the Customer access to the services until the end of that period, being canceled automatically only at the end of the period, in which case no amounts paid in advance will be returned, on any grounds.

5.6. The Contractor may, at any time and by mere liberality, upon prior and express notice 15 (fifteen) days in advance, terminate the contract without the application of any penalty, obligation of any payment, or any other claims by the User, except for the return of the amounts paid in advance by the Customer, in proportion corresponding to the remaining period of the contracted term.

5.7. Without prejudice to the other obligations and responsibilities described in this contract, the present relationship may be terminated, by either party and at any time, upon mere prior written notice, in the event that:

non-payment of the agreed amounts within the time, in the amount, and in the manner provided is verified;
the impossibility of fulfilling the contractual obligations due to fortuitous events or force majeure that extend for more than 30 (thirty) days is verified, without compensation obligations on the part of either party;
use of the present service and/or of the Platform by the User for a purpose other than that contracted and/or expressly authorized by the Contractor is characterized, without its prior, express, and unambiguous authorization, without prejudice to losses and damages;
resale of said service or the making available of access to third parties is found, without prejudice to losses and damages;
the impossibility of fulfilling the contractual obligations due to fortuitous events or force majeure that extend for more than 30 (thirty) days is verified, without compensation obligations on the part of either party;
use of the present service and/or of the Platform by the User for a purpose other than that contracted and/or expressly authorized by the Contractor is characterized, without its prior, express, and unambiguous authorization, without prejudice to losses and damages;
resale of said service or the making available of access to third parties is found, without prejudice to losses and damages;

5.8. If any of the conditions set out above is observed, as an alternative to termination of the contract, the Contractor may choose temporary suspension of the services, until the User remedies the problem, instead of termination of the contract.

5.9. Termination of this Contract will not affect the Contractor's right to take the appropriate measures for the collection of any pending debts, linked to and arising from the present relationship;

CLAUSE SIX – INTELLECTUAL PROPERTY AND USE OF THE TRADEMARK

6.1. The Contractor holds all intellectual property rights, covering moral and economic rights, over the Platform and its components, including functionalities, registered trademarks, software, domains, and any other intellectual property right associated with the Platform and the Services provided.

6.1.1. Goodtrack is equally the holder of any content and material available and/or displayed on the platform and/or its websites, declaring it to be its intellectual property, for which reason it reserves to itself all intellectual property rights, including but not limited to graphics, documents, texts, images, icons, photographs, logos, recordings, software, trademarks, computer programs, databases, networks, files, and source code, among others.

6.2. The User will hold a limited, non-exclusive, non-transferable license of use, revocable at any time, temporary, and whose assignment is expressly prohibited, the Customer therefore being authorized to use the functionalities of the Services expressly contracted, their commercialization or commercial exploitation that in any way occurs outside the standards hereby contracted, or that results in a distortion of the objectives of the present contracting, being expressly prohibited.

6.3. The user is expressly prohibited from assigning, licensing, sublicensing, selling, leasing or subleasing, giving as guarantee, donating, alienating, or in any way transferring in whole or in part, authorizing use by third parties, sharing the access password and login, under any modalities, free of charge or for consideration, on a provisional or permanent basis, the rights to use Goodtrack, or any of its functionalities, information, data, Third-Party Software, or other technologies that are the intellectual property of the Contractor or of third parties, and to which they have access by virtue of the present relationship.

6.4. The Contractor does not grant the User any rights, expressly or implicitly, over its intellectual rights (of an industrial or copyright nature), or over any other right on the platform, that is not expressly provided in this contract, regardless of the nature by which it was acquired, before or after the effective date of this instrument. Likewise, the User is not authorized, and under no circumstance will have access to or may seek, the source code of the Platform.

CLAUSE SEVEN – CONFIDENTIALITY AND DATA SECURITY

7.1. The following are considered information of a confidential nature, the parties being prohibited from disclosing such information for the period this contract remains in force, and for 5 (five) years counted from its termination, regardless of the reason that grounds it, the following, but not limited to data related to commercial operations, financial strategies, product details, operational procedures, database information, exclusive expertise, innovative discoveries, conceptual proposals, technological advances, software, schematics, operational sequences, progress in development, and records of customers and partners, or any other information of a technical, economic, or market nature obtained during the course of this contractual relationship.

7.2. The following are not considered information of a confidential nature: any information that becomes widely available to the public without there being a breach of this provision; any information that is legally obtained by the receiving Party from a third party or from third parties, without there being a breach of this provision by the receiving Party, as demonstrated by documentation sufficient to confirm the third party as the source of the information; any information that was known by the receiving Party before such disclosure, as demonstrated by documentation sufficient to confirm such knowledge; any information whose disclosure was previously authorized, in writing, by the other Party; any information that becomes available to either of the Parties on a non-confidential basis from a source which, according to the best knowledge of such Party, after due investigation, is not prohibited from disclosing such information by any legal or contractual obligation; any information that is or may be in the public domain as a result of a specific understanding between the Parties in that regard.

7.3. The User declares that they are aware of and agree that the records of acceptance of these Terms, selections made on the Platform, and all forms of communication between the parties, by email or any other means of communication, will be stored in the Contractor's database, including the date and time of the events, and that such records may be used as documentary evidence, without the need for additional formalities, and that the Contractor may have access to the information for the resolution of problems, questions, and/or any requests of the User or of a competent third party legitimated to request such information, provided that they require knowledge of the respective information, including accessing it by remote means.

7.4. The Contractor guarantees that it will not assign, transfer, alienate, make available, or disclose third-party information to the User, nor the User's information to third parties, unless expressly authorized by the interested party, for compliance with a legal determination and/or a court order or an order of a competent administrative body, within the terms of this contract and the applicable legislation.

7.5. The User expressly authorizes the Contractor to use the information to (a) send notifications, alerts, and communications to the User; (b) promote the functioning of the characteristics of the services available on the platform; (c) improve the characteristics and functionalities of the services offered by the Platform; (d) generate statistics for monitoring use of the Platform; (e) carry out research related to marketing and project planning; (f) promote the resolution of problems on the Platform or Applications, verification and protection of the information against errors, fraud, or any other cyber/electronic crime.

7.6. Other matters related to confidentiality and to the processing of data are set out and may be accessed in the Privacy Policy.

CLAUSE EIGHT – TRACKED-REVENUE REWARD SYSTEM

8.1. The Contractor, by mere liberality and without any contractual or legal obligation, may offer Users who subscribe to the Goodtrack Platform a reward system based on the volume of tracked revenue through the Platform, according to pre-established targets, the main objective being to recognize the User's performance in their traffic campaigns.

8.2. At each tracked-revenue milestone reached, as defined and periodically updated by the Contractor in the specific "Progresso de Rastreamento" section of the Platform, the User may be awarded a symbolic prize, such as a personalized plaque sent by Goodtrack. The content, form, criteria, and quantity of the prizes will be defined exclusively by the Contractor, and may be modified at any time, without the need for prior communication.

8.3. The reward system is exclusive to active subscribing Users, that is, those with paid plans in force, and is linked to the status of the account and to contractual compliance with payment.

8.4. Closing the account, requesting cancellation, suspension of the subscription for default, or any interruption of the active contracting will result in the immediate loss of the amounts accumulated in the reward system, including the definitive zeroing of the tracked-revenue history for this purpose.

8.5. Any reactivation of the account, regularization of overdue payment, or later return to the Platform will not restore the progress previously recorded, nor will it generate any right to recover the points, milestones, or prizes not achieved.

8.6. The reward system described in this clause does not constitute a promise of result, consideration, contractual obligation, vested right, or legitimate expectation of gain, being a mere optional promotional policy revocable at any time, at the exclusive discretion of the Contractor.

CLAUSE NINE – GENERAL PROVISIONS 9.1. The parties and consenting parties bind themselves, for themselves, their heirs, and successors, on an irrevocable and irreversible basis, the assignment to a third party by the User of the rights, obligations, and responsibilities arising from the present instrument being prohibited without the prior and express consent of the other party, under all the terms and conditions expressly provided in this contract instrument.

9.2. The User is expressly prohibited from assigning in part or in whole to third parties the rights and obligations assumed by virtue of the present relationship, on any grounds. The Contractor is hereby authorized to assign to third parties the rights and obligations of this contract instrument, regardless of prior authorization from the User, being bound only to inform them of the transaction.

9.3. Any communication by email or exchange of messages on different media or platforms, relating to the validations necessary for the provision of the contracted services, will be considered an integral part of this contract. In the event of a discrepancy between the terms of these documents and the present contract, except with respect to technical details, the provisions contained herein will prevail.

9.4. The User affirms that they are a natural or legal person with full civil capacity, over 18 years of age, adhering to this contract with full knowledge of its content and of the entire service offered and the license made available by the Contractor, considering the contracting fair, adequate, and equitable, and assures that they have the due authority and power to enter into said commitment.

9.5. The parties acknowledge that this contract, as well as any documents generated as a result of this contractual relationship, are considered extrajudicial enforcement instruments, under the terms of article 784, item III, of the Brazilian Code of Civil Procedure, enabling compulsory enforcement if necessary.

9.6. Tolerance of the breach of any obligation or condition stipulated in this contract, as well as the non-exercise of any contractual or legal right, does not constitute novation or waiver of right, but only mere liberality and tolerance of the parties, the rights assured by this contract and/or by force of law remaining intact, for exercise at any time.

9.7. The User agrees that all acts of formal communication of a judicial nature between them must occur at the email addresses informed at the time of registration on the Platform, including judicial service of process and notice being admitted, knowledge being presumed on the first business day after receipt, the parties being obliged to inform the other immediately in the event of a change of the electronic address for official communications, under penalty of the acts carried out being considered valid. The parties admit that what is agreed constitutes a procedural legal transaction, pursuant to the legal permission of art. 190 of the Code of Civil Procedure.

9.8. The provisions of these Terms are independent, except if expressly established herein otherwise. If any of the provisions or clauses of this Agreement is considered invalid, void, or unenforceable, in whole or in part, by a competent governmental authority, or considered illegal by reason of a change in the legislation in force or a different judicial understanding, then the invalidity, illegality, nullity, or unenforceability shall affect only the respective clause or provision, or part of it, and shall not in any way affect any other clause or provision of this Agreement, the remaining part of which will remain unchanged and in full force as originally written and agreed.

9.9. The parties acknowledge, admit, and agree that the present contract establishes a relationship of a business nature between them, in which the User, qualified as a professional in their respective field of activity, acquires the product and/or service offered by the Contractor with the objective of integrating it into their production process, improving their capacity to provide services or professional production. Therefore the User has technical knowledge in the use of platforms linked to payment gateways, social media, and ad managers, among others, so that they recognize that the product and/or service contracted serves as an auxiliary tool in their final professional practice. Accordingly, this relationship does not constitute a consumer relationship, since the User does not position themselves as the final recipient of the product or service.

9.10. The User admits knowledge of and agrees that the present Terms of Use may at any time be modified unilaterally by the Contractor, at its exclusive discretion, and the User's acceptance of new Terms of Use results in being bound by them, in all their terms and conditions. The Contractor undertakes to communicate said change by email and/or platform. From the date of publication of the updated version of the present instrument, the Services will be governed by the updated document, and the User may, in case of disagreement with said change, request termination of the contract, in the manner of the competent clause, and continued use of the services will be considered acceptance of the new contractual conditions.

9.11. This agreement is governed by and shall be interpreted in accordance with the laws in force in the Federative Republic of Brazil, applying to all the terms and conditions established herein.

9.12. The courts of the judicial district of São Paulo – SP are elected as the competent forum to settle any doubts or conflicts arising from the present contract, to the exclusion of all others, however privileged they may be or come to be.